Files
hold-slayer/services/transcription.py
Robert Helewka 4048ce1db6 Stage 4: honest health, explicit error policy, event-bus integrity
Engine mode is now explicit: USE_MOCK_SIP=true is the only way to get
the mock engine; an unconfigured trunk fails startup with guidance
instead of silently degrading. Root-caused why the engine always ran
mock: nested pydantic-settings never read .env (no env_file on the
sub-settings classes) — all 8 now declare it.

/health stops lying: reports engine mode (sippy|mock), a live DB
SELECT 1, trunk registration state with reason, and TTS/STT
availability from their last real request; "healthy" now requires
ready + db + sippy + registered trunk.

Error policy: leaf services (tts/transcription/llm_client) raise and
track availability; call-loop callers catch, publish EventType.ERROR
naming the failed service, and apply an explicit fallback. Persistence
writes get one bounded 3x exponential retry, then an ERROR log — no
more silent data loss.

Event bus: a full subscriber queue drops its oldest event (counted)
instead of silently evicting the subscription; subscribe(replay_last=N)
delivers the advertised history replay, used by /ws/events (25).

Receptionist correctness: a matched TAKE_MESSAGE rule beats the LLM;
voicemail polls for early hangup and stops/transcribes/hangs up in
finally; RecordingSession finally keeps its leg_ids so taps detach.

Dead code removed: models/contact.py + Contact table, dtmf_buffer,
transcribe_stream stub, SMS stub in notification.py.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
2026-07-10 07:01:45 -04:00

136 lines
4.2 KiB
Python

"""
Transcription Service — Speaches STT integration.
Sends audio to your Speaches instances for real-time speech-to-text.
Used by the Hold Slayer to understand IVR prompts and detect menu options.
"""
import io
import logging
from typing import Optional
import httpx
from config import SpeachesSettings
logger = logging.getLogger(__name__)
class TranscriptionService:
"""
Client for Speaches STT service.
Speaches exposes an OpenAI-compatible API:
POST /v1/audio/transcriptions
"""
def __init__(self, settings: SpeachesSettings):
self.settings = settings
self._client: Optional[httpx.AsyncClient] = None
# Last-known reachability, surfaced by /health (None = no requests yet)
self.available: Optional[bool] = None
async def _get_client(self) -> httpx.AsyncClient:
"""Get or create the HTTP client."""
if self._client is None or self._client.is_closed:
self._client = httpx.AsyncClient(
base_url=self.settings.url,
timeout=httpx.Timeout(30.0, connect=5.0),
)
return self._client
async def transcribe(
self,
audio_data: bytes,
language: str = "en",
prompt: Optional[str] = None,
) -> str:
"""
Transcribe audio data to text.
Args:
audio_data: Raw PCM audio (16-bit signed, 16kHz, mono)
language: Language code (default: "en")
prompt: Optional context hint for better accuracy
(e.g., "IVR menu options, phone banking")
Returns:
Transcribed text
"""
client = await self._get_client()
# Convert raw PCM to WAV format for the API
wav_data = self._pcm_to_wav(audio_data)
# Raises on failure — callers decide the per-call fallback and
# publish a service-error event; swallowing here made a down
# Speaches look like "the AI is deciding badly".
try:
response = await client.post(
"/v1/audio/transcriptions",
files={"file": ("audio.wav", wav_data, "audio/wav")},
data={
"model": self.settings.model,
"language": language,
"response_format": "text",
**({"prompt": prompt} if prompt else {}),
},
)
response.raise_for_status()
except Exception:
self.available = False
raise
self.available = True
text = response.text.strip()
logger.debug(f"Transcription: '{text}'")
return text
async def close(self) -> None:
"""Close the HTTP client."""
if self._client and not self._client.is_closed:
await self._client.aclose()
self._client = None
@staticmethod
def _pcm_to_wav(pcm_data: bytes, sample_rate: int = 16000, channels: int = 1, sample_width: int = 2) -> bytes:
"""
Convert raw PCM data to WAV format.
Args:
pcm_data: Raw PCM audio bytes
sample_rate: Sample rate in Hz (default: 16000)
channels: Number of channels (default: 1 = mono)
sample_width: Bytes per sample (default: 2 = 16-bit)
Returns:
WAV file as bytes
"""
import struct
data_size = len(pcm_data)
file_size = 36 + data_size # Header is 44 bytes, minus 8 for RIFF header
wav = io.BytesIO()
# RIFF header
wav.write(b"RIFF")
wav.write(struct.pack("<I", file_size))
wav.write(b"WAVE")
# fmt chunk
wav.write(b"fmt ")
wav.write(struct.pack("<I", 16)) # Chunk size
wav.write(struct.pack("<H", 1)) # PCM format
wav.write(struct.pack("<H", channels))
wav.write(struct.pack("<I", sample_rate))
wav.write(struct.pack("<I", sample_rate * channels * sample_width)) # Byte rate
wav.write(struct.pack("<H", channels * sample_width)) # Block align
wav.write(struct.pack("<H", sample_width * 8)) # Bits per sample
# data chunk
wav.write(b"data")
wav.write(struct.pack("<I", data_size))
wav.write(pcm_data)
return wav.getvalue()