CX Discovery Notebook

studies/202607_CX_AI_Diagnostic/configs/financial_services.yaml

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+# CX AI Advisory Diagnostic — financial-services overlay (STUB, MVP).
+#
+# The competency model and capping heuristic come from base.yaml unchanged.
+# Value drivers and unlock costs are not yet configured for this industry:
+# selecting it in the notebook scores capability normally but computes no
+# value-at-stake (an on-stage notice says so). Populate value_drivers and
+# unlock_costs before using this config with a client.
+
+extends: base
+industry: financial_services
+display_name: "Financial Services (stub)"
+
+value_drivers: []
+unlock_costs: {}