docs(readme): update assistant roster, prompt layers, repo structure

- Update assistant lists (added Shawn, Watson, David, CASE, AWS SA; modified Scotty/Harper roles)
- Reflect new architecture layers: Tool Prompt Snippets and Shared Context
- Align repository structure diagram with current filesystem layout
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# Grafana (metrics + logs + dashboards)
Grafana is your observability tool: Prometheus metrics, Loki logs, dashboard queries.
- This is the primary tool for **"what changed?"** and **"what is wrong right now?"** Use it before forming a hypothesis during incident response.
- Always scope queries with a time range. Unscoped PromQL or LogQL queries are either empty or unboundedly expensive.
- Filter Loki queries by service, level, and host. Unfiltered queries against high-cardinality labels are slow and rarely useful.
- Reading a small log fragment and jumping to a conclusion is a documented failure mode. Pull enough surrounding context — related services, recent changes, dependencies — before forming a hypothesis.
- Grafana is read-only. To act on what you see, use Kernos.