hold-slayer/core/gateway.py

"""
AI PSTN Gateway — call operations and device registry.

The application service that FastAPI and MCP talk to for live-call
work. Composition happens in main.py's lifespan: services are built
there and attached; this module never imports from services/.
"""

import asyncio
import logging
from collections.abc import Callable
from datetime import datetime
from typing import Optional

from config import Settings
from core.call_manager import CallManager
from core.dial_plan import is_emergency_number, next_extension
from core.event_bus import EventBus
from core.media_pipeline import MediaPipeline
from core.sip_engine import MockSIPEngine, SIPEngine
from core.sippy_engine import SippyEngine
from models.call import ActiveCall, CallMode, CallStatus
from models.device import Device, DeviceType
from models.events import EventType, GatewayEvent

logger = logging.getLogger(__name__)


def build_sip_engine(
    settings: Settings,
    media_pipeline: MediaPipeline,
    on_leg_state_change: Callable,
    on_device_registered: Callable,
    on_incoming_call: Callable,
) -> SIPEngine:
    """
    Build the SIP engine from config.

    The mock engine must be requested explicitly (USE_MOCK_SIP=true).
    An unconfigured trunk or a failed SippyEngine construction raises —
    the caller fails startup rather than running a gateway that can't
    place real calls while reporting healthy.
    """
    if settings.use_mock_sip:
        logger.warning("🧪 USE_MOCK_SIP=true — SIP engine is a mock, no real calls")
        return MockSIPEngine()

    trunk = settings.sip_trunk
    gw_sip = settings.gateway_sip

    if not trunk.host or trunk.host in ("sip.provider.com", "sip.yourprovider.com"):
        raise RuntimeError(
            "SIP trunk is not configured (SIP_TRUNK_HOST is unset or a "
            "placeholder). Set SIP_TRUNK_* in .env, or set USE_MOCK_SIP=true "
            "for development without a trunk."
        )

    if settings.sip_engine.lower() == "pjsua2":
        from core.pjsua_engine import PJSUAEngine

        logger.info("📞 SIP engine: PJSUA2 (call control + media)")
        return PJSUAEngine(
            sip_address=gw_sip.host,
            sip_port=gw_sip.port,
            trunk_host=trunk.host,
            trunk_port=trunk.port,
            trunk_username=trunk.username,
            trunk_password=trunk.password.get_secret_value(),
            trunk_transport=trunk.transport,
            domain=gw_sip.domain,
            did=trunk.did,
            media_pipeline=media_pipeline,
            on_leg_state_change=on_leg_state_change,
            on_device_registered=on_device_registered,
            on_incoming_call=on_incoming_call,
        )

    return SippyEngine(
        sip_address=gw_sip.host,
        sip_port=gw_sip.port,
        trunk_host=trunk.host,
        trunk_port=trunk.port,
        trunk_username=trunk.username,
        trunk_password=trunk.password.get_secret_value(),
        trunk_transport=trunk.transport,
        domain=gw_sip.domain,
        did=trunk.did,
        media_pipeline=media_pipeline,
        on_leg_state_change=on_leg_state_change,
        on_device_registered=on_device_registered,
        on_incoming_call=on_incoming_call,
    )


class AIPSTNGateway:
    """
    The AI PSTN Gateway.

    Owns live-call operations (make/transfer/hangup), the device
    registry, and per-call background tasks. Services are attached by
    the composition root; mode handlers launch per-call services
    (hold slayer) without the gateway knowing their types.
    """

    def __init__(
        self,
        settings: Settings,
        sip_engine: Optional[SIPEngine] = None,
        on_call_created=None,
        on_call_ended=None,
    ):
        self.settings = settings
        self.event_bus = EventBus()
        self.call_manager = CallManager(
            self.event_bus,
            on_call_created=on_call_created,
            on_call_ended=on_call_ended,
        )
        self.media_pipeline = MediaPipeline(sample_rate=16000)
        self.sip_engine: SIPEngine = sip_engine or MockSIPEngine()

        # Attached by the composition root (attach_services)
        self._tts = None

        # Per-call-mode launchers registered by the composition root
        self._mode_handlers: dict[CallMode, Callable] = {}

        # Device registry
        self._devices: dict[str, Device] = {}

        # Background tasks (per-call services, receptionist sessions) —
        # tracked so shutdown can cancel them and GC can't drop them
        self._tasks: set[asyncio.Task] = set()

        # Startup time
        self._started_at: Optional[datetime] = None

    def spawn(self, coro, name: str) -> asyncio.Task:
        """Launch a tracked background task."""
        task = asyncio.get_running_loop().create_task(coro, name=name)
        self._tasks.add(task)
        task.add_done_callback(self._tasks.discard)
        return task

    def attach_services(self, tts=None) -> None:
        """Attach shared services the gateway must manage on shutdown."""
        self._tts = tts

    def register_mode_handler(self, mode: CallMode, handler: Callable) -> None:
        """Register a launcher called as handler(call, sip_leg_id, call_flow_id)."""
        self._mode_handlers[mode] = handler

    # ================================================================
    # Lifecycle
    # ================================================================

    async def start(self) -> None:
        """Boot the gateway — start media pipeline and SIP engine."""
        logger.info("🔥 Starting AI PSTN Gateway...")

        # Start media pipeline first so SIP engine can hand it RTP streams
        await self.media_pipeline.start()

        # Start SIP engine
        await self.sip_engine.start()
        logger.info("   SIP Engine: ready")

        self._started_at = datetime.now()

        trunk_status = await self.sip_engine.get_trunk_status()
        trunk_registered = trunk_status.get("registered", False)
        logger.info(f"   SIP Trunk: {'registered' if trunk_registered else 'not registered'}")
        logger.info(f"   Devices: {len(self._devices)} registered")
        logger.info("\U0001f525 AI PSTN Gateway is LIVE")

        # Publish trunk registration status so dashboards/WS clients know immediately
        if trunk_registered:
            await self.event_bus.publish(GatewayEvent(
                type=EventType.SIP_TRUNK_REGISTERED,
                message=f"SIP trunk registered with {trunk_status.get('host')}",
                data=trunk_status,
            ))
        else:
            reason = trunk_status.get("reason", "Trunk registration failed or not configured")
            await self.event_bus.publish(GatewayEvent(
                type=EventType.SIP_TRUNK_REGISTRATION_FAILED,
                message=f"SIP trunk not registered — {reason}",
                data=trunk_status,
            ))

    async def stop(self) -> None:
        """Gracefully shut down."""
        logger.info("Shutting down AI PSTN Gateway...")

        # Cancel per-call background tasks before tearing down their deps
        for task in list(self._tasks):
            task.cancel()
        if self._tasks:
            await asyncio.gather(*self._tasks, return_exceptions=True)

        # End all active calls
        for call_id in list(self.call_manager.active_calls.keys()):
            call = self.call_manager.get_call(call_id)
            if call:
                await self.call_manager.end_call(call_id, CallStatus.CANCELLED)

        # Stop SIP engine
        await self.sip_engine.stop()

        # Stop media pipeline last (after SIP no longer references streams)
        try:
            await self.media_pipeline.stop()
        except Exception as e:
            logger.error(f"Media pipeline stop error: {e}")

        if self._tts is not None:
            try:
                await self._tts.close()
            except Exception:
                pass

        self._started_at = None
        logger.info("Gateway shut down cleanly.")

    @property
    def uptime(self) -> Optional[int]:
        """Gateway uptime in seconds."""
        if self._started_at:
            return int((datetime.now() - self._started_at).total_seconds())
        return None

    # ================================================================
    # Call Operations
    # ================================================================

    async def make_call(
        self,
        number: str,
        mode: CallMode = CallMode.DIRECT,
        intent: Optional[str] = None,
        call_flow_id: Optional[str] = None,
        device: Optional[str] = None,
        services: Optional[list[str]] = None,
    ) -> ActiveCall:
        """
        Place an outbound call.

        This is the main entry point for all call types:
        - direct: Call and connect to device immediately
        - hold_slayer: Navigate IVR, wait on hold, transfer when human detected
        - ai_assisted: Connect with transcription, recording, noise cancel
        """
        if is_emergency_number(number):
            raise ValueError(
                f"Refusing to dial emergency number '{number}'. Emergency calls "
                "must be placed from a phone with E911 location service, not "
                "through the gateway API."
            )
        active = len(self.call_manager.active_calls)
        if active >= self.settings.max_concurrent_calls:
            raise ValueError(
                f"Concurrent-call limit reached ({active}/{self.settings.max_concurrent_calls}). "
                "End an active call or raise MAX_CONCURRENT_CALLS."
            )

        # Create call in manager
        call = await self.call_manager.create_call(
            remote_number=number,
            mode=mode,
            intent=intent,
            call_flow_id=call_flow_id,
            device=device or self.settings.hold_slayer.default_transfer_device,
            services=services,
        )

        # Place outbound call via SIP engine
        try:
            sip_leg_id = await self.sip_engine.make_call(
                number=number,
                caller_id=self.settings.sip_trunk.did,
            )
            self.call_manager.map_leg(sip_leg_id, call.id)
            await self.call_manager.update_status(call.id, CallStatus.RINGING)
        except Exception as e:
            logger.error(f"Failed to place call: {e}")
            await self.call_manager.update_status(call.id, CallStatus.FAILED)
            raise

        # Hand off to the registered per-mode launcher (e.g. hold slayer)
        handler = self._mode_handlers.get(mode)
        if handler is not None:
            handler(call, sip_leg_id, call_flow_id)

        return call

    async def transfer_call(self, call_id: str, device_id: str) -> None:
        """Transfer an active call to a device."""
        call = self.call_manager.get_call(call_id)
        if not call:
            raise ValueError(f"Call {call_id} not found")

        device = self._devices.get(device_id)
        if not device:
            raise ValueError(f"Device {device_id} not found")

        await self.call_manager.update_status(call_id, CallStatus.TRANSFERRING)

        # Place call to device
        device_leg_id = await self.sip_engine.call_device(device)
        self.call_manager.map_leg(device_leg_id, call_id)

        # Get the original PSTN leg
        pstn_leg_id = next(
            (
                leg_id
                for leg_id in self.call_manager.legs_for_call(call_id)
                if leg_id != device_leg_id
            ),
            None,
        )

        if pstn_leg_id:
            # Bridge the PSTN leg and device leg
            await self.sip_engine.bridge_calls(pstn_leg_id, device_leg_id)
            await self.call_manager.update_status(call_id, CallStatus.BRIDGED)
        else:
            logger.error(f"Could not find PSTN leg for call {call_id}")
            await self.call_manager.update_status(call_id, CallStatus.FAILED)

    async def hangup_call(self, call_id: str) -> None:
        """Hang up a call."""
        call = self.call_manager.get_call(call_id)
        if not call:
            raise ValueError(f"Call {call_id} not found")

        # Hang up all legs associated with this call
        for leg_id in self.call_manager.legs_for_call(call_id):
            await self.sip_engine.hangup(leg_id)

        await self.call_manager.end_call(call_id)

    def get_call(self, call_id: str) -> Optional[ActiveCall]:
        """Get an active call."""
        return self.call_manager.get_call(call_id)

    # ================================================================
    # Device Management
    # ================================================================

    def register_device(self, device: Device) -> None:
        """Register a device with the gateway, auto-assigning an extension."""
        # Auto-assign a 2XX extension if not already set
        if device.extension is None:
            used = {
                d.extension
                for d in self._devices.values()
                if d.extension is not None
            }
            device.extension = next_extension(used)

        # Build a sip_uri from the extension if not provided
        if device.sip_uri is None and device.extension is not None:
            domain = self.settings.gateway_sip.domain
            device.sip_uri = f"sip:{device.extension}@{domain}"

        self._devices[device.id] = device
        logger.info(
            f"📱 Device registered: {device.name} "
            f"ext={device.extension} uri={device.sip_uri}"
        )

    def unregister_device(self, device_id: str) -> None:
        """Unregister a device."""
        device = self._devices.pop(device_id, None)
        if device:
            logger.info(f"📱 Device unregistered: {device.name}")

    async def _on_sip_leg_state(self, leg_id: str, state: str) -> None:
        """
        SIP leg state change from the engine (already on the loop).

        Maps leg transitions onto call status. Status only moves
        forward from the dialing phase — hold-slayer/receptionist
        states (ON_HOLD, NAVIGATING_IVR, …) are never stomped by a
        late ringing/connected signal from a second leg.
        """
        call = self.call_manager.get_call_for_leg(leg_id)
        if call is None:
            return

        if state == "ringing" and call.status == CallStatus.INITIATING:
            await self.call_manager.update_status(call.id, CallStatus.RINGING)
        elif state == "connected" and call.status in (
            CallStatus.INITIATING,
            CallStatus.RINGING,
        ):
            await self.call_manager.update_status(call.id, CallStatus.CONNECTED)
        elif state == "terminated":
            self.call_manager.unmap_leg(leg_id)
            # End the call only when its last leg is gone (a transfer
            # keeps the call alive on the device leg)
            if not self.call_manager.legs_for_call(call.id):
                await self.call_manager.end_call(call.id)

    async def _on_sip_device_registered(
        self, aor: str, contact: str, expires: int
    ) -> None:
        """
        Called by SippyEngine when a phone sends SIP REGISTER.

        Finds or creates a Device entry and ensures it has an extension
        and a sip_uri. Publishes a DEVICE_REGISTERED event on the bus.
        """
        import uuid

        # Look for an existing device with this AOR
        existing = next(
            (d for d in self._devices.values() if d.sip_uri == aor),
            None,
        )
        if existing:
            existing.is_online = expires > 0
            existing.last_seen = datetime.now()
            logger.info(
                f"📱 Device refreshed: {existing.name} "
                f"ext={existing.extension} expires={expires}"
            )
            if expires == 0:
                await self.event_bus.publish(GatewayEvent(
                    type=EventType.DEVICE_OFFLINE,
                    message=f"{existing.name} (ext {existing.extension}) unregistered",
                    data={"device_id": existing.id, "aor": aor},
                ))
            return

        # New device — auto-register it
        device_id = f"dev_{uuid.uuid4().hex[:8]}"
        # Derive a friendly name from the AOR username (sip:alice@host → alice)
        user_part = aor.split(":")[-1].split("@")[0] if ":" in aor else aor
        dev = Device(
            id=device_id,
            name=user_part,
            type="sip_phone",
            sip_uri=aor,
            is_online=True,
            last_seen=datetime.now(),
        )
        self.register_device(dev)  # assigns extension + sip_uri
        await self.event_bus.publish(GatewayEvent(
            type=EventType.DEVICE_REGISTERED,
            message=(
                f"{dev.name} registered as ext {dev.extension} "
                f"({dev.sip_uri})"
            ),
            data={
                "device_id": dev.id,
                "name": dev.name,
                "extension": dev.extension,
                "sip_uri": dev.sip_uri,
                "contact": contact,
            },
        ))

    def preferred_device(self) -> Optional[Device]:
        """Get the highest-priority online device."""
        online_devices = [
            d for d in self._devices.values()
            if d.can_receive_call
        ]
        if online_devices:
            return sorted(online_devices, key=lambda d: d.priority)[0]

        # Fallback: any device that can receive calls (e.g., cell phone)
        fallback = [
            d for d in self._devices.values()
            if d.type == DeviceType.CELL and d.phone_number
        ]
        return sorted(fallback, key=lambda d: d.priority)[0] if fallback else None

    @property
    def devices(self) -> dict[str, Device]:
        """All registered devices."""
        return dict(self._devices)

    # ================================================================
    # Status
    # ================================================================

    async def status(self) -> dict:
        """Full gateway status."""
        trunk = await self.sip_engine.get_trunk_status()
        return {
            "uptime": self.uptime,
            "trunk": trunk,
            "devices": {d.id: {"name": d.name, "online": d.is_online} for d in self._devices.values()},
            "active_calls": self.call_manager.active_call_count,
            "event_subscribers": self.event_bus.subscriber_count,
        }